Property Type pricing

• Studio / 1-bed: $230–280

• 1-bed + 1 bath: $250–300

• 2-bed (1 bath): $300–380

• 2-bed (2 bath): $350–420

• 3-bed (1 bath): $400–480

• 3-bed (2 bath): $450–550

• 4-bed (2 bath): $500–650

• 5+ bed / large house: $650–1100+ (quote-based)

General / All Rooms

• Dusting and wiping skirting boards, door frames, light switches, power points, and architraves

• Removing cobwebs from ceilings, corners, vents, and light fixtures

• Cleaning windows (internal), window sills, sliding door tracks

• Vacuuming carpets, rugs, and mop hard floors

• Cleaning inside wardrobes, closets, cupboards, and drawers

Kitchen

• Cleaning benchtops, splashbacks, cupboards, drawers, shelves, doors, and handles

• Cleaning sink, taps, and fixtures, including descaling where needed

• Cleaning stovetop, oven interior and exterior, grill trays, and rangehood (filters included)

• Wiping down exterior of appliances (dishwasher, fridge, microwave)

• Sweeping, vacuuming and mopping floors, including behind appliances

Bathrooms / Toilets / Laundry

• Cleaning showers, bathtubs, tiles, grout, taps, splashbacks, mirrors, and toilet (bowl, seat, cistern, base)

• Cleaning vanity units, drawers, cabinets, and handles

• Vacuuming, mopping floors and scrubbing grout if necessary

• Cleaning exhaust fans, vents, windows, and sills

• Laundry: cleaning sink, taps, cabinets, vacuuming, mopping floors and skirting

Kitchen

• Add-Ons: Oven extreme deep clean (+$40–60), Rangehood extreme deep clean (+$40–60), Dishwasher interior (+$30–50), Fridge clean (+$40-80)

Bathroom(s)

• Add-Ons: Heavy mould/limescale removal (+$30–80)

Bedrooms

• Add-Ons: Carpet steam cleaning (+$40–60)

Living / Dining Areas

• Add-Ons: Carpet steam (+$50–100), Upholstery cleaning (+$50–100)

Hallways / Entry

• Add-Ons: Carpet steam (+$50–100) Extra floor scrubbing (+$20–80)

Stairs / landings / Walk-in Wardrobes

• Add-Ons: Carpet steam (+$50–100)

Laundry

• Add-Ons: Deep appliance clean (+$30–50)

Windows

• Add-Ons: External windows/sliding doors/balcony (+$30–120)

Floors

• Add-Ons: Deep floor polish / grout clean (+$30–80 per room)

Wall wash

• Add-Ons: Marks & Heavy grime wall wash (+$15–30 per wall)

Doors & Handles

• Add-Ons: Heavy grime (+$10–20 per door)

Light Fixtures & Fans

• Add-Ons: Ceiling fan or light fixtures deep clean (+$20–40)

External Areas

• Add-Ons: Garage, full balcony, outdoor furniture (+$30–80)

Rubbish Removal

• Add-Ons: Large-volume disposal/recycling (+$50–150)

Gutter Cleaning

• Add-Ons: Leaf/debris removal (+$80–150)

Key Pickup / Delivery

• Collect from agent or other location (+$20–50)

Paid Parking Fees

• Pass-through cost if free parking unavailable

After-Hours / Weekend Service

• Extra $20–50 per booking

Heavy-Duty Cleaning

• Tough grime, mould, accumulated dirt – quoted individually

Getting your bond back depends on the full property inspection — including cleaning, any damage, and normal fair wear and tear.

While we clean to inspection-aligned standards and take pride in delivering thorough results, the final bond decision is made by the landlord or agent based on all inspection criteria.

No cleaning company can guarantee bond release. However, we do provide a structured rectification framework covering cleaning items included in your booking, so if something within scope is raised within the timeframe, we’ll return once to address it at no extra cost.

General / All Rooms

• Remove cobwebs (ceiling corners, cornices, light fixtures, vents)

• Wipe down walls (remove marks, stains, fingerprints)

• Clean all doors, door frames, handles, skirting boards, architraves

• Clean windows (inside), sills, frames, sliding door tracks, fly-screens / security screens

• Clean blinds, curtains, vertical blinds (wash/dry-clean if needed)

• Dust and wipe light fixtures, ceiling fans, exhaust fans, vents; replace faulty bulbs

• Clean power points, light switches, air-con / heater vents and filters

• Vacuum carpets, rugs; mop all hard floors (tiles, wood, vinyl)

• Clean inside wardrobes, closets, cupboards, drawers (inside & out); remove personal items

Kitchen

• Clean inside and outside of cupboards, drawers, shelves, doors, handles, hinges

• Clean benchtops, splashbacks, walls (spot-clean)

• Clean sink, taps, fixtures; remove limescale; polish stainless steel

• Clean stovetop, oven (inside & out), grill trays, rangehood (including filters)

• Wipe exterior of dishwasher, microwave, fridge

• Sweep/vacuum and mop floor, corners, and under cabinets

• Clean light fixtures, switches, power outlets, walls, doors/door frames

Bathrooms / Toilets / Laundry

• Clean shower recess/bath tub, tiles, grout, shower screen/glass, taps, splashbacks

• Remove soap scum, limescale, mould

• Clean toilet (bowl, seat, cistern, base), vanity, sink, taps, mirrors

• Clean cupboards/drawers inside & out, handles, hinges

• Sweep/vacuum and mop floor, scrub grout if needed

• Clean windows, sills, tracks, exhaust fan/vent covers

• Laundry: clean laundry tub/sink, taps, cabinets, mop floor, wipe walls, skirting, switches

• Clean behind appliances if accessible

Optional / Additional Areas

• Clean external windows, sliding doors, balcony/patio glass, frames, tracks

• Sweep patios, balconies, verandas; clean railings, walls; remove cobwebs

• Tidy outdoor areas – sweep driveways, remove leaves/debris, clean garages/carports, remove oil stains

• Clean or vacuum blinds, curtains, vertical blinds, tracks

• Professional carpet steam cleaning (provide invoice if required)

Extras / Optional Add-Ons

• Oven / Rangehood deep clean

• Dishwasher / Fridge / Microwave interior cleaning

• External window cleaning

• Balcony / Patio / Outdoor furniture cleaning

• Heavy-duty mould/grease removal

• Gutter cleaning

• Rubbish removal / large volume disposal

• After-hours or weekend service (extra fee)

• Paid parking fee (if free parking unavailable)

Plus

• Scheduling: Weekends/holidays available

• Transparent Pricing: Base price covers standard clean; optional services clearly listed

• Custom Quotes: For furnished properties, large houses, or extra-dirty properties

• Scheduling: Weekends/holidays available

• Transparent Pricing: Base price covers standard clean; optional services clearly listed

• Custom Quotes: For furnished properties, large houses, or extra-dirty properties

Under the Residential Tenancies Authority framework (note: Victoria is governed by Consumer Affairs Victoria, not RTA Queensland), there is No fixed legal 72-hour rule.

The process is:

• Tenant submits bond claim.

• Landlord / agent has 14 days to dispute the claim.

• Disputes are based on the Entry Condition Report vs Exit Condition Report.

• If disagreement continues → VCAT.

So legally: There is no mandated 24h / 48h / 72h complaint window.

Those time frames are commercial policies set by cleaning companies, not tenancy law.

Operationally by agents:

• Exit inspection usually occurs within 1–3 business days after key return.

• Agents typically notify cleaning issues within 24–72 hours of inspection.

• After a few days, it becomes harder to verify cleaning responsibility vs re-use of property.

That’s why most reputable cleaning companies use:

48–72 hour re-clean policy after inspection.

It protects:

• The tenant

• The agent relationship

• The cleaning companies

Professional positioning:

Re-clean guarantee is valid if reported within 72 hours of final inspection.

Following conditions apply:

• Property must not be re-occupied.

• No additional works have occurred after clean.

• Report must reference exit condition checklist.

This is commercially safe and defensible.

FRESHA delivers end-of-lease cleaning services aligned with property manager and landlord expectations.

If issues related to cleaning are identified during the final inspection and reported within 72 hours, we will return and rectify cleaning-related items at no additional cost. Guarantee applies to cleaning-related items only and excludes pre-existing damage, maintenance issues or areas outside the agreed scope of work.

Real Estate–Aligned Checklist

All end-of-lease services are completed using a structured, room-by-room checklist consistent with common real estate inspection standards, including internal and external areas where applicable.

Detailed Inspection Standard

Our teams apply a thorough, presentation-focused approach to ensure the property meets property manager and landlord expectations at handover.

• Bond-Back Rectification Guarantee: Free re-clean if agent reports issues within 72 hours (property must be vacant)

• Scheduling: Weekends/holidays available

• Transparent Pricing: Base price covers standard clean; optional services clearly listed

• Custom Quotes: For furnished properties, large houses, or extra-dirty properties